tech support

Day 4/100

At this point, I am convinced that tech support is just the blind leading the blind. In my case I usually know more than the other person, and this is quite annoying. Often I have to wait hours talking for them just to get to the point where you are able to get a warranty return, which was all I was looking for in the first place. The amount of times I have been asked to restart a device when it won't even power on or other stupid questions similar to that is laughable. Most of the time these people just have a list to read off of, and do not do any critical thinking of their own. Not to bash on those doing these jobs, as they are just there to to what they are told to make money, but the amount of hoops you have to jump through to just get the answer you want, even when it is obvious that you know when you are talking about is annoying.

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